Q: Do you offer Microsoft
FrontPage? A: The Microsoft FrontPage Extensions are installed.
All you need to do
is 'enable' the extensions in your cPanel (Control Panel).
Q: Do you have the Extensions
Microsoft FrontPage 2003? A: Microsoft FrontPage does not require
special extensions for version 2003.
Q: Do you give us SMTP
mail, or just the
outgoing POP3? A: All domains receive their own SMTP and
Q: Do you offer hosting on
Windows servers? A: No. Although we enjoy Windows
servers, we host exclusively on Linux systems.
Q: Do you provide backups? A: No. You are responsible for your backups and web
Our servers are backed up weekly, and we can
restore from those. However, this is NOT a procedure you should rely on
to keep your content safe. Backups made every Sunday; only the newest
backups are kept. We make no guarantees about the weekly backups. and
we do require up to a $30 fee to restore the backups.
Q: How do I do
a full backup? A full backup is a backup of all of your files, e-mail,
databases, etc. The backup takes a while to perform and the
server will send you an email once the backup is ready to download.
Below are the steps necessary to perfom a backup; first log into your
Select 'Download or Generate a Full
Web Site Backup'.
In the drop down menu, select 'Home
In the box to the right of 'eMail Address',
email address where you want a notification sent once the back
Leave the remaining settings blank.
Select 'Generate back up'.
This will generate the back up for you and
place the TAR.GZ file in your Home Directory.
When complete, you will be notified by
eMail, and you will then be able to download
the backup via cPanel, FTP or SSH
To download the backup from
Select 'Download or Generate a Full Web Site
Under 'Backups Available for Download',
select the link with the file name of the desired backup.
It will then start to download, select
Select a destination on your
PC where you would like to save the backup file.
Delete the TAR.GZ backup file off your
If you would like to download the backup with FTP or
SSH, please see your documentation for the download application.